First, I don't know if I am allowed to post this. If not, Deb and Paul I apologize. Please remove it.
I am so upset. I hope I make sense-if I don't please understand that right now I am still in shock.
Well most of you know I loved the fact that Ava was exhausted when coming home from doggie daycare at XXXXXXX (a chain that offers boarding/doggie daycare). It was really helping burn her energy.
Some of you know I wasn't thrilled with the owner. Something wasn't right. It was obvious she wasn't dog savvy and that really concerned me. I heard stories from my friends and family that were able to view her all day while I was at work on the petcam available in the play area only. I could not view her because I was blocked at work.
Not only was the owner not very dog savvy but something was 'off' about her. Odd? Don't know if I would call it that. There was something I didn't like about her besides not knowing a whole lot about dogs. I just couldn't pin down what was bothering me about her.
Last night when I picked Ava up I caught what I thought was a whiff of booze. Her eyes were always red and I thought she *may* be medicated-possibly heavily medicated. She had only been going for a week but I was watching and listening (to what others had to say) very carefully.
This morning when I dropped Ava off the owner came outside. That was odd. Almost as though she didn't want me in the building. Once again, I thought I caught a whiff of booze. Last night and this am I tried to smell her breath. But I just wasn't sure. I almost thought it was her perfume, but was leaning towards liquor.
Well I went to pick Ava up tonight at XXXXXXXX and what I saw was horrifying.
I pulled up with Chandler and Roscoe. I knocked on the glassfront door and looked in. Sue (the owner) was hunched up with her head down in a waiting chair. Her unaltered Mastiff (another thing I didn't like), Hannibal was sitting there with her-just looking at her.
After I knocked, Sue got up and came to the glass doors. Looked THRU me as if she didn't see anyone. Her face was covered in blood. My heart sank. She completely turned around and left. Went thru the steel doors and closed them.
A worker comes around from the back of the building. Eyes as big as saucers when she saw me. I said WHAT THE HELL IS GOING ON? I thought Sue had been mauled by a dog. Honestly, her own dog. Her dog has ZERO training and runs the show.
The lady (Sherri) would not say anything. She let me in and told me to stay in the front office. I thought to myself like hell I am. I wanted to know what was going on, how and why! Obviously with Sue's face being covered and I mean covered in blood something horrible had happened.
I followed Sherri to the play area. There were dogs running loose! I was about to freak on them both. Sue the owner ran to another room. I kept speaking to her and her eyes were rolling around and she was swaying - barely able to stand
I said I am NOT leaving until one of you tells me what is going on. Sue walked away. I looked at Sherri and said is she DRUNK!? She said yes.
Now picture dogs running loose and a drunk that cannot even speak with her face covered in blood. I almost had heart failure. I told Sherri that I knew it! I knew something was not right but I could not figure it out. It all made sense now.
This place is not only a daycare but a boarding facility. There are many other dogs there besides the ones you see in the play area. Imagine a 100lb woman that is so drunk she cannot stand and her eyes are rolling taking care of your dog. I thought I was going to puke right there on the spot.
I called 911 and got the police and fire dept out there. Apparently, this has happened before. They actually let her stay there to care for the dogs. I left but Sherri called me. She got everyone fed, pottied and kenneled for the night. I left after the fire dept got there. Chandler was traumatized and Rossi was in the van. Oh and a couple of times Ava almost got loose when Sue opened the door. Did I mention this place is off 17-92-a main highway!
I kid you not this woman's face was covered completely in blood and cuts. Apparently she had fallen. Well I can tell you she fell more than once. There were cuts and blood everywhere on her face. Blood all over the floor, rugs, etc. It was awful.
I got home and emailed and left a message with the President/CEO. I had better hear from him. If not, I am calling the news stations, reporting this to the BBB and I will tell anyone and everyone that will listen.
I feel bad for this woman. She is an alcholic, BUT she is caring for my dog. My dog that I love like a family member. She is caring for a lot of dogs. I am horrified for the people that have dogs there for boarding. The dogs that need meds or have special needs
Actually, I am horrified for ALL the dogs. I am tempted to stand out front on this major highway and hold up a sign. I am that upset.
Meanwhile I paid over 317.00 dollars last week. I paid in advance. I demanded a partial refund tonight AFTER I told Sue she need help. I told her I would not leave until I got a refund. She wrote me and check and honestly I don't see how she was coherent enough to do so but she did. She literally could not form a word. It was the absolute drunkest I have ever seen someone.
You guys...this was so horrible. I have never experienced anything like this in my life. I wanted to cry. I feel terrible that I had Ava with a woman that was so neglectful
I want to add that the President/CEO of XXXXXXX knew of Sue's problem. He was aware that this has happened before and also knew that the paramedics have responded to her business before due to her condition. It is my understand that the last time she was even worse.
I guess my point is if you ever have a funny feeling about someone that is caring for your child or pet please go with your gut and get them out of there. I just feel horrible.
What if that had been my Daphne there? What if she had fallen? Who would have 'been there' for her to help her
What about all the older dogs that are being boarded there? What about the dogs that need meds? Did they get their meds? Did the owner remember or was she too drunk? I feel horrible that I had to leave knowing all those dogs were there.
edited to add: Sherri had just gotten there. Sue was alone with these dogs all day. Sue was drunk and called to chat with Sherri and Sherri flew up there. She told Sue to stay in the back when the customers came to pick up their dog but Sue was too drunk to listen.
I am so upset. I hope I make sense-if I don't please understand that right now I am still in shock.
Well most of you know I loved the fact that Ava was exhausted when coming home from doggie daycare at XXXXXXX (a chain that offers boarding/doggie daycare). It was really helping burn her energy.
Some of you know I wasn't thrilled with the owner. Something wasn't right. It was obvious she wasn't dog savvy and that really concerned me. I heard stories from my friends and family that were able to view her all day while I was at work on the petcam available in the play area only. I could not view her because I was blocked at work.
Not only was the owner not very dog savvy but something was 'off' about her. Odd? Don't know if I would call it that. There was something I didn't like about her besides not knowing a whole lot about dogs. I just couldn't pin down what was bothering me about her.
Last night when I picked Ava up I caught what I thought was a whiff of booze. Her eyes were always red and I thought she *may* be medicated-possibly heavily medicated. She had only been going for a week but I was watching and listening (to what others had to say) very carefully.
This morning when I dropped Ava off the owner came outside. That was odd. Almost as though she didn't want me in the building. Once again, I thought I caught a whiff of booze. Last night and this am I tried to smell her breath. But I just wasn't sure. I almost thought it was her perfume, but was leaning towards liquor.
Well I went to pick Ava up tonight at XXXXXXXX and what I saw was horrifying.
I pulled up with Chandler and Roscoe. I knocked on the glassfront door and looked in. Sue (the owner) was hunched up with her head down in a waiting chair. Her unaltered Mastiff (another thing I didn't like), Hannibal was sitting there with her-just looking at her.
After I knocked, Sue got up and came to the glass doors. Looked THRU me as if she didn't see anyone. Her face was covered in blood. My heart sank. She completely turned around and left. Went thru the steel doors and closed them.
A worker comes around from the back of the building. Eyes as big as saucers when she saw me. I said WHAT THE HELL IS GOING ON? I thought Sue had been mauled by a dog. Honestly, her own dog. Her dog has ZERO training and runs the show.
The lady (Sherri) would not say anything. She let me in and told me to stay in the front office. I thought to myself like hell I am. I wanted to know what was going on, how and why! Obviously with Sue's face being covered and I mean covered in blood something horrible had happened.
I followed Sherri to the play area. There were dogs running loose! I was about to freak on them both. Sue the owner ran to another room. I kept speaking to her and her eyes were rolling around and she was swaying - barely able to stand
I said I am NOT leaving until one of you tells me what is going on. Sue walked away. I looked at Sherri and said is she DRUNK!? She said yes.
Now picture dogs running loose and a drunk that cannot even speak with her face covered in blood. I almost had heart failure. I told Sherri that I knew it! I knew something was not right but I could not figure it out. It all made sense now.
This place is not only a daycare but a boarding facility. There are many other dogs there besides the ones you see in the play area. Imagine a 100lb woman that is so drunk she cannot stand and her eyes are rolling taking care of your dog. I thought I was going to puke right there on the spot.
I called 911 and got the police and fire dept out there. Apparently, this has happened before. They actually let her stay there to care for the dogs. I left but Sherri called me. She got everyone fed, pottied and kenneled for the night. I left after the fire dept got there. Chandler was traumatized and Rossi was in the van. Oh and a couple of times Ava almost got loose when Sue opened the door. Did I mention this place is off 17-92-a main highway!
I kid you not this woman's face was covered completely in blood and cuts. Apparently she had fallen. Well I can tell you she fell more than once. There were cuts and blood everywhere on her face. Blood all over the floor, rugs, etc. It was awful.
I got home and emailed and left a message with the President/CEO. I had better hear from him. If not, I am calling the news stations, reporting this to the BBB and I will tell anyone and everyone that will listen.
I feel bad for this woman. She is an alcholic, BUT she is caring for my dog. My dog that I love like a family member. She is caring for a lot of dogs. I am horrified for the people that have dogs there for boarding. The dogs that need meds or have special needs
Actually, I am horrified for ALL the dogs. I am tempted to stand out front on this major highway and hold up a sign. I am that upset. Meanwhile I paid over 317.00 dollars last week. I paid in advance. I demanded a partial refund tonight AFTER I told Sue she need help. I told her I would not leave until I got a refund. She wrote me and check and honestly I don't see how she was coherent enough to do so but she did. She literally could not form a word. It was the absolute drunkest I have ever seen someone.
You guys...this was so horrible. I have never experienced anything like this in my life. I wanted to cry. I feel terrible that I had Ava with a woman that was so neglectful
I want to add that the President/CEO of XXXXXXX knew of Sue's problem. He was aware that this has happened before and also knew that the paramedics have responded to her business before due to her condition. It is my understand that the last time she was even worse.
I guess my point is if you ever have a funny feeling about someone that is caring for your child or pet please go with your gut and get them out of there. I just feel horrible.
What if that had been my Daphne there? What if she had fallen? Who would have 'been there' for her to help her
What about all the older dogs that are being boarded there? What about the dogs that need meds? Did they get their meds? Did the owner remember or was she too drunk? I feel horrible that I had to leave knowing all those dogs were there. edited to add: Sherri had just gotten there. Sue was alone with these dogs all day. Sue was drunk and called to chat with Sherri and Sherri flew up there. She told Sue to stay in the back when the customers came to pick up their dog but Sue was too drunk to listen.
That is horrifying. I sincerely hope that the owner immediately does something about all the dogs that are still there is Sue's care. Did the parmedics take her to the hospital? Being impaired like that with a head injury, she was not capable of refusing, and from the sounds of her behavior she could have sustained a head injury in her fall. When people are drunk it is very difficult to determine if the weird behavior is due to the alcohol or from a brain bleed. I hope she was taken to the hospital, treated, and drug/alcohol tested so there is legal documentation. This is certainly a huge liability issue for this business, and I hope they take it seriously.
What in the world is that? Clearly to me, this company is looking to turn a buck, not give dogs a loving place to play and socialize. 
Comment