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  • kahluadanes
    started a topic Has Anyone.....

    Has Anyone.....

    Has anyone here done any business with or heard of a company called Pet Parade in East Saint Louis (Sauget) Il? If so what was your experience?

    I placed an order with them back on June 22 for a Cool coat for Banjo, received an order confirmation..and that's it...no other response..they haven't responded to e-mails (many) or returned phone calls despite many numerous attempts...
    finally today I gave up trying to get a response from them and filed a complaint with the BBB....still waiting for Banny's cool coat and at this point out $66...not a lot but still nothing to show for it either and no cool coat for Banny and a show coming up soon.
    This is one company I won't ever recommend!!

    Dale

  • lwrees72
    replied
    Lisa-

    They will custom make a coat for you if you provide the size you need. Just measure from withers to croup and girth.

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  • XcelDanes
    replied
    Does it specify a time frame my custom coats from Fl took up 6 weeks but they had to make and I was in line etc...The ones Logan mentioned I have one but fine for pups and smaller girls but didnt cover 1/2 Casino and my Pink coat is now WHITE tye died looking I have no clue how that happened and never had any do that.Ill take pics of the last one I got I was shocked.
    ETA:It may be faster at this point to pick one up at shows and then you can try it on him.
    Last edited by XcelDanes; 07-24-2008, 04:08 PM.

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  • DaphneandRoscoe
    replied
    Did you pay by credit card or paypal? If so just contact them and they will get your money back to you if you never received your order. I wouldn't bother with the company anymore if they are ignoring you-that is just wrong.

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  • lwrees72
    replied
    Nope...but I have used this company, they are cheaper ($35) and I was very happy with the product and turn around time.

    http://www.aahpaws.com/product.php?productid=58

    Leave a comment:

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